Mullen Tech Solutions

Privacy Policy

Effective Date: 08/20/2025

At Mullen Tech Solutions, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://mullentechsolutions.com

1. Information We Collect

We collect various types of personal information when you interact with our website. This includes:

  • Personal Information: When you make a purchase, sign up for an account, or contact us, we may collect personal details such as:
    • Full Name
    • Email Address
    • Phone Number
    • Shipping Address (including billing address, where applicable)
  • Payment Information: Although we do not store your payment details directly, we use third-party payment processors such as Stripe to handle transactions. These payment processors may collect and store your payment information in accordance with their own privacy policies.
  • Website Activity: We may collect information about your interactions with our Site through the use of cookies or tracking technologies. This may include data such as:
    • IP Address
    • Browser Type
    • Pages Visited
    • Referring URL
    • Date and Time of Visits

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders (custom computers, repairs, upgrades, 3D printed parts, security systems, etc.)
  • To communicate with you regarding your orders, customer support, and updates
  • To improve our website and services based on user interactions and feedback
  • To comply with legal requirements (e.g., tax and shipping regulations)

We do not sell or share your personal data with third parties for marketing purposes.

3. Third-Party Services

While we do not share your data with third parties directly, we use the following third-party services for certain aspects of the business:

  • Payment Processors: We use Stripe to process payments. Stripe may collect and store your payment information. You can review Stripe’s privacy policy here
  • Analytics: Our website may use tools like Google Analytics to track user behavior on the site. Google Analytics helps us understand how visitors use the Site so we can improve the user experience. You can review Google Analytics’ privacy policy here

4. Cookies and Tracking Technologies

By default, WordPress and WooCommerce use cookies to improve user experience. Cookies are small files stored on your device that help us remember your preferences or items in your shopping cart, among other things. These cookies do not collect personally identifiable information without your consent.

You can manage cookie settings in your browser or disable them entirely. However, please note that some features of the website may not function properly if cookies are disabled.

5. Data Retention

We retain your personal data for as long as necessary to provide our services to you and comply with legal obligations. For example, we may retain records of transactions and communications for a period of time to handle any potential customer service issues, disputes, or legal requirements.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You can update or correct your personal information.
  • Right to Erasure: You can request that we delete your personal information, subject to certain exceptions.
  • Right to Object: You may object to the processing of your personal information for marketing purposes.

To exercise these rights, please contact us at [email protected]

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.

9. State-Specific Privacy Laws

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These include:

  • The right to request access to personal information we have collected about you.
  • The right to request deletion of your personal information.
  • The right to opt-out of the sale of your personal information (we do not sell your data).

For any CCPA-related requests, please contact us at [email protected]

Nevada Privacy Rights

Nevada residents have the right to request that we do not sell their personal information to third parties. We do not sell your personal data, but if you wish to review or remove any data, please contact us at [email protected]

Vermont Data Broker Law

We do not engage in the sale or brokerage of personal data as defined under the Vermont Data Broker Law. If you are a Vermont resident and have concerns about our data practices, please contact us.

Illinois Biometric Information Privacy Act (BIPA)

We do not collect biometric data as defined under the Illinois Biometric Information Privacy Act (BIPA). If we collect biometric data in the future, we will comply with BIPA’s requirements.

10. Shipping Policy

We currently ship to all states in the U.S., excluding Hawaii and Alaska. Due to logistical limitations and shipping costs, we are unable to offer delivery to these states. If you have any questions about shipping availability, please contact us at [email protected]

12. Notification of Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Mullen Tech Solutions

Email: [email protected]

Phone: (412) 203-9145

Address: Butler, Pennsylvania (PO Box will be provided once available)